Access customers should purchase a standard ticket from Ticketmaster or The Price is Wight (Weekend, Islander, Teen, Child). If you are applying for a free carer ticket please do not buy the carer ticket as we will not be able to refund it. 

Once you've purchased the ticket for the access customer, print off the Confirmation Form found here complete the form in full for each access customer and then scan or photograph the form and email it to along with your proof of disability and ticket purchase email confirmation from Ticketmaster or The Price is Wight.  If you wish to buy a campervan permit please ticket the box on the confirmation form, please do not purchase a standard campervan ticket.

Access add-ons

Please do not apply for access to the Viewing PlatformsGate A6 Access Parking or the Access Campsite if you don't need these facilities. The Access add-ons and free carer tickets are booked at the discretion of the Festival and those with the greatest need, who otherwise would not be able to attend the festival, will be prioritised.

The viewing platforms are for customers whose disabilities dictate they cannot stand in the crowd to watch the show, not for customers who do not like crowds. The Festival is a large scale event and at certain times of the day the arena will be very busy. 

Access customers and their carer only will have access to the platforms at busy times. Carers and family/friends will not have access to the viewing platforms without the Access customer.

Only customers with Access A wristbands are permitted to use the viewing platforms. 

Both Access A and B wristbands allow:

  • use of the access loos around the site
  • use of the access shuttle bus that leaves from the Access Campsite 
  • entrance to the Access Campsite and use of the facilities (camping must be pre-booked)
  • access and exit on foot at Gate A6

There is a designated camping field with its own car park, special access loos and showers, HDU and wheelchair charging. Although the site is mostly flat and generally easy to get around, please be aware that the ground conditions may cause problems in certain areas.

If you would like to bring a campervan and camp in the Access Campsite please tick the campervan box on the confirmation form and we will send you a link to purchase the ticket. Please do not purchase a campervan ticket from Ticketmaster.

Please do not turn up on spec in a Campervan without a permit as we will not be able to accommodate you.

If you are disabled and want to camp in the Main Campsite, you can still apply for a carer ticket and to use the disabled loos around the site.

There are viewing platforms for Access customers next to the Main Stage and in the Big Top. You can apply for a space on the viewing platform, whether you are a Camper or a Non-Camper, but please be aware that the platforms work on a first come first served basis and there may be times when the platform is busy. The Disabled A access wristband entitles you and a carer (if you have one) access to the viewing platform. Please do not apply for the platform (Disabled A access wristband) unless you are a wheelchair user or have difficulty standing as there is limited space. Please note the Platforms are NO SMOKING areas, this includes e-cigarettes & vapes.

If you are coming to the Festival as a Non-Camper you can park your car in the main Festival car parks. You can buy your car parking ticket on the day, but we recommend that you book it in advance when buying your Festival ticket. Please be aware that the car parks are located a fair distance from the main entertainment fields.

We offer a limited number of parking spaces in the grass car park at Gate A6. You will need to apply for one of these by indicating your need on the form after booking your Festival ticket. Please be aware that these are allocated on a first come first served basis and customers in wheelchairs and with walking difficulties will be prioritised.

Alternatively, you can arrange to be dropped off at Gate A6 and enter the Festival from there which brings you into the Main Arena.

Disabled customers are entitled to apply for one free carer ticket. The carer must be at least 18 years as at 15 June 2023. The role of the carer is to accompany and assist the disabled customer. Should it be apparent that this role is not being carried out the Festival staff have the right to eject you from the Festival. Carers should familiarise themselves with the Festival site and facilities so they can assist the disabled customer fully during their time at the Festival.

Please do not buy a ticket for your carer as this will NOT be refunded.

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