Accessible
Please read all the information below carefully before you book your ticket and apply for accessibility.
The Isle of Wight Festival is a large, multi-stage event spread across a linear green field site. There are areas which are difficult to navigate for wheelchair users and those with limited mobility. The Festival site is not flat and you will encounter areas of rough terrain which could be made worse by wet weather or extremely dry weather. If you book accessibility, you will be able to use our shuttle bus within the Festival site but please be aware that the shuttle bus is subject to long delays and has limited capacity and you may have to wait for long periods.
The Festival can be very busy and noisy at certain times, particularly around the Main Stage and Big Top. There are likely to be queues to collect tickets and wristbands, for the loos and to buy food and drink.
If you are not camping in the access campsite, not booked into the parking at Gate A6 and arriving by Festival bus or arriving by car you will be entering at Gate A2 (car) or Gate A3 (bus). Please be aware that it is a very long walk into the main arena on uneven ground. The nearest shuttle bus collection point is a reasonable walk into the Festival from Gate A3 – please be prepared for this before booking your ticket. We do not operate buggy transport for access customers groups.
Please consider the above before deciding whether or not the Festival is right for you.
Buying a ticket and booking Accessibility facilities:
Access customers should book a standard ticket from Ticketmaster before applying for a free carer ticket (if required) and our accessible add-ons. Please be aware that the accessible add-ons get booked up extremely quickly and once they are full no further space will be made available.
To apply for a free carer ticket and access add-ons please send your proof of ticket purchase, proof of disability and completed confirmation form to [email protected].
Applications without all 3 components will not be considered. Please see the below information which gives information on the accessible facilities.
Children and Teens
Free carer tickets are not available for children 12 years and under but can still apply for the accessible add-ons. If you need to buy a Teen ticket and apply for a free carer please tick the box on the confirmation form and we will send you a link to purchase the Teen ticket.
Temporary injuries & pregnancy
Our accessible facilities are not for customers with temporary injuries or for pregnant customers. If you suffer an injury prior to the Festival please consider whether you will be able to cope with the terrain and the necessary walking around the Festival before you attempt to attend.
Access add-ons
Please do not apply for access to the Viewing Platforms, Gate A6 Access Parking or the Access Campsite if you don’t need these facilities. The Access add-ons and free carer tickers are booked at the discretion of the Festival and those with the greatest need, who otherwise would not be able to attend, will be prioritised.
The viewing platforms are for customers whose physical disabilities dictate that they cannot stand in the crowd not for customers who not like crowds.
Access customers and their carers only will have access to the platforms at busy times. Please do not request that groups of children/family and friends join you. We are trying to accommodate as many access customers as possible and overcrowding with non access customers causes safety issues.
Ticket and wristband collection
Free carer tickets and Access A and B wristbands will be collected when you arrive at the Festival. They will not be posted in advance. Free carer tickets will not show in your Ticketmaster account. Access customers (adults and teens) will need to bring PHOTO ID to collect their free carer ticket and Access wristbands. Only photo ID is acceptable.
There is a designated camping field with its own car park, special access loos and showers, HDU and wheelchair charging. Although the site is mostly flat and generally easy to get around, please be aware that the ground conditions may cause problems in certain areas.
If you would like to bring a campervan and camp in the Access Campsite please tick the campervan box on the confirmation form and we will send you a link to purchase the ticket. Please do not purchase a campervan ticket from Ticketmaster.
Please do not turn up on spec in a Campervan without a permit as we will not be able to accommodate you.
If you are an access customer and want to camp in the Main Campsite, you can still apply for a carer ticket and to use the facilities around the site.
There are viewing platforms for Access customers next to the Main Stage and in the Big Top. You can apply for a space on the viewing platform, whether you are a Camper or a Non-Camper, but please be aware that the platforms work on a first come first served basis and there may be times when the platform is very busy. The Accessible A wristband entitles you and a carer only access to the viewing platform. Please do not apply for access to the viewing platforms unless you are a wheelchair user or have serious mobility issues as there is limited space. Please do not attempt to set up a camp during the day on the Viewing Platforms, if you leave the platform please take all your belongings with you or they will be removed. Please note the Platforms are NO SMOKING areas, this includes e-cigarettes & vapes.
If you are coming to the Festival as a Non-Camper you can park your car in the main Festival car parks. You can buy your car parking ticket on the day, but we recommend that you book it in advance when buying your Festival ticket. Please be aware that the car parks are located a fair distance from the main entertainment fields and you will need to walk a considerable way.
We offer a limited number of parking spaces in the grass car park at Gate A6. You will need to apply for one of these, when booking your Festival ticket. Please be aware that these are allocated on a first come first served basis to customers who would not otherwise be able to attend and customers in wheelchairs and with severe walking difficulties will be prioritised.
Alternatively, you can arrange to be dropped off at Gate A6 and enter the Festival from there which brings you into the Main Arena.
Accessible customers aged 13 and over as at 20 June 2024 are entitled to apply for one free carer ticket. The carer must be at least 18 years as at 20 June 2024. The role of the carer is to accompany and assist the disabled customer. Should it be apparent that this role is not being carried out the Festival staff have the right to eject you from the Festival.
Carers should familiarise themselves with the Festival site and facilities so they can assist the disabled customer fully during their time at the Festival. The role of the carer is to care for and assist the access customer during their time at the Festival. The carer cannot attend without the access customer. Carers cannot bring children in with them. Any children in the same party must be with another ticket holding, non-carer adult.
Please do not buy a ticket for your carer as this will NOT be refunded.
If you would like to bring a campervan and camp in the Access Campsite please tick the campervan box on the confirmation form and we will send you a link to purchase the ticket. Please do not purchase a campervan ticket from Ticketmaster.
· Please do not turn up on spec in a Campervan without a permit as we will not be able to accommodate you.
